FREQUENTLY ASKED QUESTIONS

How to order?

–  check out out items and don’t forget to read the details.

– add to cart if you like something

–  if you have completed shopping, click check out.

– You have to fill up the form to register as a user.

–  then place the order

– the next one will be the list of payment details where you can settle

– an email will be sent to you as an invoice

– once settled, kindly fill up the payment form ( located at the upper right part of the homepage)

– items will be delivered to your shipping address ( 2 to 5 days)

– tracking numbers will be posted at ward88.net  and at our fb fan page

How long is the reservation period?

– Reservation is good only for 3 days.

How do I pay?

Payment is thru G cash, Banco de Oro, Bank of Philippine Islands, BDO Cash card, Paypal and All Major Credit Cards
We can also accommodate payments via Western Union ,LBC Pera Padala, Cebuana Lhuiller and M Lhuiller.

Is there a shipping fee?

Yes, it has. Shipping fee will be shouldered by the buyer.

How do you measure your items?

-All Items were measured laid flat.

Example..

for tops
 3x
shoulder:17″
bust:22″
length:28.5″
armhole:7.5″ to 10″
shoulder:17″ x2=34″
bust:22″x2=44″
length:28.5″ (as is)
armhole:7.5″ to 10″ x2= 15″ to 20″ ( stretchy)

for bottoms

waist:19″ x2=38″
hips:24″x2=48″
length:32″

Return and Exchange Policy

We will only accept returned items if we have delivered wrong item, size and color.

When will I receive the items?

Manila –  2 to 3 days

Luzon,Visayas and Mindanao – 2 to 5 days

Payment cut – off

Monday to Friday 11 AM

Saturday  – 10 AM

How to claim your reward?

1. Check your points first at My Account section.
2. Go to REWARDS category and choose the item you want to redeem
3. Fill up the REDEMPTION FORM.
4. PLEASE fill up the REDEMPTION FORM right after placing your orders so we can include the item/s to your package.
5. Send us a pm if your points have not been updated. We will adjust it.